A sensitisation programme on Meghalaya Right to Public Services Act was today held at the Deputy Commissioner’s Office in Mawkyrwat which was chaired by Chief Commissioner of State Public Services Commission, MS Rao.
Speaking at the programme, Rao said that the essence of the act, rules and schedules is to provide for the delivery of notified services to the citizens within the stipulated time limit including liabilities of the government servants in case of default for matters connected therewith and to make sure that citizens are put at ease and conveniences.
Admitting that there are constraints in some parts of the state due to internet connectivity, he informed that in the next two years there will be rapid improvement in the entire state and citizens will not have to visit offices for availing services as this will be available online. He said that irrespective of connectivity the act notifies that services should be delivered in due time and the act is very much similar to the Right To Information Act, 2005 wherein government servant has to provide delivery of notified services within a stipulated time frame period and a penalty for those who could not provide such services within a specific period.
The State Public Services Commission will be the overall monitoring and supervising system and will impose penalty for every defaulters. He dwelt at length on the provisions of this act thereby informing about the services notified across 25 departments.
He said that the structure has not been fully put in place but eventually this will be the most important act that has to be followed across the country.