Individuals with disabilities have faced numerous transportation challenges for decades. The lack of wheelchair accessibility in vehicles has limited mobility and independence, hindering people from fully participating in society.
Keeping this in mind, the Physical Medicine and Rehabilitation (PMR) Centre which was inaugurated last year, today introduced North East’s first Wheelchair Accessible Vehicle (WAV) to enhance mobility and independence of persons with disabilities.
PMR Managing Director, Dr. Lahunlang Sohliya highlighted the daily struggles faced by people with mobility impairments. “Many patients tell me they can’t attend doctor’s appointments, go to church, or meet friends anymore. This isolation affects not only their physical health but also their mental well-being,” she said.
Recognising these challenges, she was inspired to find a solution. However, the journey from concept to reality required significant effort and financial support.
Dr. Sohliya said the project was made possible through funding from the PRIME Kickstart, a grant under PRIME (Promotion and Incubation of Market-driven Enterprises) in Meghalaya.
“I had the idea for a long time, but funding was a challenge. The grant gave us the push we needed. Although it covered a large part of the cost, we had to raise additional funds personally and with support from Dr. Ampareen Lyngdoh,” she said.
The car has been specially modified to cater to the needs of wheelchair users. It can accommodate six individuals, including one wheelchair user. The key features include a two-meter rear ramp for easy access, wheelchair restraints with retractable tie-downs and seat-belts for all passengers.
Beyond providing transportation for medical appointments, the service aims to help people access religious institutions, social venues, and tourist spots.
Dr Sohliya said its success will determine future expansion. If the vehicle proves useful, the team hopes that the government would use the model for wider implementation. “If people with disabilities find this service helpful, we hope the government will expand the fleet to serve more areas across the state,” she said.
She further informed that booking the WAV is as simple as making a phone call. Individuals can contact 708-523-5036 to check availability and schedule a ride. While there is a nominal fee for the service, Dr. Sohliya assured that it will remain affordable and comparably cheaper than the standard cab fare.
She informed an app-based booking system is planned for the future.
Furthermore, she emphasised the broader need for improved infrastructure for people with disabilities. “While this is a significant step, much more needs to be done. If we want to promote inclusive tourism in Meghalaya, the government must invest in accessible public transport and infrastructure,” she added.
The launch of the vehicle marks a critical step toward building a more inclusive society, offering new hope for greater independence and dignity for individuals with mobility challenges.
