24]7.ai, a California-based customer solutions and contact centre service provider announced 2500 direct and indirect job opportunities for local youth across Meghalaya over the next two years.
The company now has a 400-seater state-of-the-art International Business Process Outsourcing (BPO) facility spread at 25,000 sq ft at Shillong Technology Park, which was inaugurated by Chief Minister Conrad Sangma in the presence of Information Technology and Communication Development minister, Hamletson Dohling today.
The BPO will focus on offering offer team members the chance to pursue careers globally and aims to put Meghalaya on the global IT/ITeS map and provide local youth the opportunity to work with globally renowned Fortune 500 companies, using new-age technology in the customer interaction space.
“We are extremely proud that [24]7.ai has expanded its operations in Meghalaya. Providing employment opportunities to the youth of Meghalaya is the need of the hour and I am delighted to deepen this relationship and extend our full support to [24]7.ai,” the chief minister said.
Animesh Jain, Chief Delivery Officer – India & Americas, [24]7.ai said that the company began its operations 2 years ago and Shillong is amongst the latest of our 16 global centres.
He said Meghalaya has excellent talent and infrastructural support that will help [24]7.ai scales its business operations. “As part of our long-term vision, we intend to invest significantly in the State and expand our operations to provide direct and indirect employment opportunities to the local youth,” he added.
Jain said the company is committed to being an employer of choice in the state and to provide the local community with an opportunity to build their careers with them. “I look forward to enhancing our relationship with the State of Meghalaya and supporting its economic development,” he said.
