Chief Minister Conrad K Sangma emphasised the importance of emotional intelligence, patience, and people-centric approach in public service in his address to the new batch of MCS officers.
Speaking at the closing function of the induction training programme held on Tuesday, the Chief Minister urged the new officers to work with a purpose and humility, prioritising the needs of the people they serve.
“Public service calls for utmost responsibility. In our endeavour to accomplish tasks and targets, we must remember that the core of our approach has to be people first,” he said.
Highlighting the significance of emotional intelligence, the chief minister said, “Emotional intelligence is very crucial in the job. You have to know how to handle situations.”
He advised the officers to be patient and willing to listen to the concerns of the people, emphasising that consulting with people before making decisions is essential.
Talking on the importance of consultation before making a decision, he said, “90 per cent of the time, I have seen problems happen because we go ahead without consulting people. So, it is imperative that before we make a decision, we should talk and sort out.”
He stressed on the importance of collaboration and consultation in effective governance. “Work with a purpose and humility to serve the society. Prioritise emotional intelligence and people-centric approach. Be patient and willing to listen to the concerns of the people”, he underscored.
The 2025 batch of the Meghalaya Civil Service (MCS) officer trainees concluded their 16-week Induction Training Programme (ITP) at the Meghalaya Administrative Training Institute (MATI), Shillong.
The ITP featured 16 thematic modules including governance, law, education, disaster management, urban and rural development, and e-governance.
The trainees undertook extensive field visits, including a 15-day immersion across the five districts of Garo Hills, and an international exposure tour to Thailand focusing on urban governance, waste management, education, and healthcare.
The training program also included innovative features such as participation in the Karmayogi iGOT platform, with the officer trainees completing a total of 489 e-courses, and a “Symposium of Solutions” where each trainee presented practical recommendations to key problems facing the state. These were compiled into a publication submitted to the government for possible adoption.
The officer trainees expressed their gratitude to the Chief Minister, Chief Secretary, DGs, Directors, and mentors at MATI for their guidance and support. They recalled memorable moments including a session with football icon Sunil Chhetri and the collaborative spirit that defined their training journey.
The ceremony concluded with the presentation of course completion certificates, cultural performances, and renewed commitments by the new MCS officers to serve Meghalaya with dedication, humility, and excellence.
