Yesterday, on the occasion of completion of six years of Digital India, Prime Minister Narendra Modi interacted with eight persons in the country who benefitted from the Digital India Programme, which was launched on July 1, 2015, including a young woman from Shillong.
Wandamaphi Syiemlieh works with a Knowledge Process Outsourcing (KPO) company called S10 Healthcare Solutions, which is based in Dhankheti. She initially worked for this company in Chennai. However, because her organisation received incentives from the North East BPO Scheme under the Digital India Programme, it opened a branch in Shillong. As a result, she was able to return and work from the comfort of her hometown.
Syiemlieh is a medical scribe. She is assigned to a doctor in the USA and her job is to help the doctor in the US to fill in their charts and other mandatory documents. While the doctor examines a patient in the US, she simultaneously documents the transaction from Shillong and fills in the charts in real-time. Her online document is simultaneously visible to the doctor on his computer screen in the US. Her effective assistance enables the doctor to complete the mandatory documentation and necessary prescriptions effortlessly and on time.
The North East BPO Scheme of the Centre will help boost the KPO presence in Meghalaya and other North East states, it is hoped. This will attract more KPO companies to open branches in Shillong, which will immensely benefit our talented youth, a government press release said. The Information Technology and Communications Department is also setting up the 1,500-seat Shillong Tech Park which will accommodate these KPOs in Shillong.
