The fourth edition of IIM Shillong’s annual Business Leadership Summit commenced on February 12.
The event, conducted in a virtual capacity, spanned two days and consisted of sessions delivered by 29 speakers belonging to various fields, namely, consulting, operations, system and analytics, finance and investment, marketing, and human resources.
It began with an inauguration ceremony on February 12, which witnessed the presence of IIM Shillong Director DP Goyal, Prof Sanjeeb Kakoty, Prof Sanjoy Mukherjee and the student fraternity of the institute.
The proceedings began with the Director’s formal welcome address, followed by Prof Kakoty’s views on the topic “Leadership in Challenging Times.”
The first session, delivered by the consulting and strategy panel, witnessed industry stalwarts. Based on the topic “How has strategic planning and consulting evolved from being the brain to the backbone of the businesses?”, the session revolved around how the essence of strategy and consulting has shifted entirely to its implementation and touched upon the skills required by consultants to keep up with the changes in consumer needs.
The operations panel discussion of the summit was held around the topic, “Modernizing operations through disruptive technology and resilience.” The panelists actively discussed disruptive technology and how the pandemic has changed the approach, mindset, and decision-making processes in operations.
Day one was brought to an end with a session by the systems and analytics panel on the topic “Data-driven evolution of the business world over the decade and the future scenario of business analytics”. The insights shared on the relevance and evolution of data across domains, end-to-end analytics, and the challenges and opportunities in this sector made for a thought-provoking session.
Day two began with the finance panel around the theme “Changing contours of Digital India in the new normal: A panoramic view of financial services and investing strategies amidst its mammoth evolution.” The discussion emphasized the critical role technology is playing in transforming people’s perception of finance and also deliberated on the importance of fostering the traditional solutions to the problems, especially related to financial inclusion.
The marketing panel focused on the topic “How businesses are entering the era of digital disruption by mastering the ‘Art of Personalization’?”. The experts spoke about their views on plotting the customer journey, gathering consumer insights, customizing the organization’s message as per the insights, and lastly, using analytics as a tool for enhancing the consumer experience.
The Business Leadership Summit 2022 was concluded with the session delivered by the human resources panel. The HR panel had an in-depth discussion on the “Role of HR in finding the uniquely Human Place in this data and AI-driven world.” Under this topic, our esteemed speakers put forward their thoughts about how artificial intelligence (AI) has changed the role of HR from collecting the data to using it for making strategic decisions.
